EDAC’s maintenance and support offerings provides a single point of accountability for system telephone and on-site support services and incident resolution. By eliminating multiple points of contact and differing support levels, EDAC maximizes the system up time and reduces personnel frustrations. This one-stop shop approach delivers support services attuned to your business requirements and help increase its customer’s return on investment.
EDAC's offerings include:
- Up to 24 hour, 7 day a week telephone support
- On-site hardware support customized to meet your budget and up-time requirements
- On-site software support on a per call basis or on a fixed contract